FileKeeps

Contact

For usage questions, bug reports, feature suggestions, and advertising or partnership inquiries, email us at the address below. We reply in order after review, usually within a few days.

Email

contact@filekeeps.com

Business Info

(주)엔씨투 (NCTOO) · 대표 정해석

서울특별시 서초구 논현로27길 39 천일빌딩 401호

사업자등록번호 610-81-75573 · 통신판매업신고 제2008-1038호

Tel 02-392-8839 · Fax 0505-395-9595

We're happy to help with

When reporting a bug

Including the following helps us find the cause much faster: which tool you used, your browser and device (for example Chrome on iPhone), the file type and rough size, and at which step what message appeared.

Please don't attach the file itself. This service is built on not receiving files on a server, and for the same reason we don't open files sent by email. If a reproduction sample without personal data is needed, we'll ask first.

How we reply

Messages are handled in the order received. For bug reports we confirm reproduction and share the fix plan; for feature suggestions we send at least a short note on the outcome. If the answer is already in the guides or a tool page's FAQ, we may point you there.

Advertising and partnerships

For ad placement, tool integration, or content collaboration, send your company name and proposal to the same address. Proposals that involve using visitors' files or personal data are declined as a matter of principle.

Privacy requests (access, deletion, and so on) follow the procedure in the Privacy Policy and are accepted at the same address. Terms of use are in the Terms of Service.